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» Do you ever feel that sending people to training classes is a waste of money?
» Have you adopted detailed guidelines and best practices only to see them largely ignored?
» Do you spend way too much time fixing and not enough time creating?

Answered yes to any of these?

We can help.


Computers, software and project management can be horribly frustrating.

You've made substantial investments in computer hardware, software applications and people to make use of them. Yet problems persist. Mistakes happen frequently. Information gets lost or corrupted. Systems slow to a crawl and crash. Your staff gets frustrated with the ongoing technology battle.

Your technology projects centered around product deployments or custom software development are late, over budget and/or of poor quality.

You send people to training classes but they struggle to apply what they learned in the classroom to the real world. Theory is wonderful but reality is altogether different.

Do any of these scenarios apply to your business?

Personal assistance can make all the difference in the world!

Imagine your staff having a resource available to answer questions, provide practical suggestions and show the way. They could draw upon many years of experience and learn on the job. Knowledge could be put into action immediately.

Workflow would improve dramatically. More time would be spent getting business done instead of fixing the unexpected issue of the day. Morale would get a boost and everyone would feel that the company cares about them.

Classroom training and text book learning are only the beginning.

Don't mistake our intent. We're not at all opposed to classroom-based training. In fact, we avidly endorse it. However, you need to recognize that classroom training is broad-based and generic. We doubt that you run your business by the text book. So, book-based training won't completely apply to your business.

You need someone who can apply training and best practices to your organization. We'll assess the situation by interviewing team members. We find that the best approach is to ask questions and lead people to drawing their own conclusions rather than simply telling them what to do.

We're well versed in generally accepted technology management processes and methodologies. However, there is no one size fits all. Every situation is unique and industry best practices must be tailored to your situation. To be effective "best practices" must be defined as those actions that will work best in your environment.

We'll work side-by-side with your team to coach and mentor them. Our goal is not to take charge but rather to enable your team. DAMICON can be on-call as needed to provide continuing advice and guidance as new situations arise.

It's all in the delivery!

You'll get a confidential assessment of the current situation. The assessment will provide recommendations for immediate actions to address specific situations. We will also provide additional action items to re-position the organization for long term success.

Once we have reviewed the assessment together, we'll move to the next step of implementing recommendations and coaching the team.

Straight talk, highly customized guidance, no boilerplate. That's what differentiates coaching and mentoring from training.

You can begin to make things better today.

An initial consultation with us at your office is complimentary and without obligation. You have nothing to lose.

If you'd like to learn more about tailoring best practices to a specific organization, please read this article about best practices.

Work and mentoring

On the job!

A good example for employing this program is in program or project management. Frequently, program managers and project managers have little or no training. They are thrust into complex situations as a result of "circumstance".

Even when training is provided, it is always generic. They'll tell you to "set milestones and track deliverables". Or, use a scheduling program such as Microsoft Project.

If it was that easy, project failure rates would not be as high as 80%!

What program and project managers need is clearly defined steps that are specific to their situation. Set milestones. Sure. But how about this instead. "Set deliverables for each member of the team. Deliverables should be no more than 5 days apart and they must be independently verifiable!"

Now you're on a path to success.

Once we know more about your situation, we can help you fine tune such techniques even further so they work for you!

The same approach can be applied to office workflow situations. Software tools and targeted best practices can simplify your business processes and improve customer response time.